Table of Contents

Introduction
Quality Management
Price, Service, Delivery
Communication Management
History
Products and Services
Industry Served
Contact Us

Price, Service, Delivery

Price Leadership

To provide the highest quality of parts at the minimal increase cost, we always consider and strive
to reduc the total cost of our products.

Quick Response

Understanding the fast pace of business, we are setup to resond to your immediate needs.

Experienced Technical Support

Ho Chien staff is trained to answer all technical questions.

Local Stock Inventory

Our U.S. office and warehouse is located in La Verne, Califronia. We have thousands of our
standard parts in inventory for immediate delivery.

Short Leadtimes and Expedite

Parts are generally available within four to six weeks. Parts ca also be Air expedited to cut
leadtime from our inventory in Taiwan.

Just-In-Time(JIT)

Delivery parts will be delivered on time as requested. Safety stock is kept in our inventory to cover
schedule orders. This provides the flexibility of pulling-in-orders for times of emergencies.

Same-day Shipping

Pars can be shipped on the same day as requested.